Financial Aid Certification Tracking System (FACTS)

FACTS is a Web-based financial aid tool designed to determine student eligibility for New York State financial aid program, Tuition Assistance Program (TAP). It is available to all degree-seeking undergraduate students. Advisors, faculty, and selected staff will also have access for the purpose of monitoring student eligibility through their academic careers. 

In order to receive New York State financial aid awards, students must apply and be approved in order to be considered for selected state financial aid programs. Please click here for more information on applying for New York State financial aid programs.  

Accessing FACTS

Undergraduate students can access FACTS through the CUNYfirst Student Services Center using their CUNY Login credentials (CUNYfirstUsername@login.cuny.edu and CUNYfirst password).

Advisors, faculty, and staff can access FACTS through the CUNYfirst Campus Community Center using their CUNY  Login credentials (CUNYfirst Username@login.cuny.edu and CUNYfirst password).  If you are a new staff member, please click here to complete an online form to request a FACTS account. 

FACTS Audit

A FACTS audit will display for every student who is registered and determine if a student is eligible for an award each semester. When changes are made to CUNYfirst, it will typically take 24-72 hours to reflect in the FACTS audit. These changes include newly registered courses, course requirement designation changes, grade changes, changes to transfer credits, and changes to majors, concentrations, and minors.  

FACTS Disclaimer

FACTS is not an official financial aid record. All official financial aid information is stored in CUNYfirst.  A disclaimer will appear explaining that FACTS helps students to understand their eligibility for TAP. 

If students have any questions or concerns about their official financial aid records, please submit an inquiry to FACTS or please visit the Enrollment Services Center located in Bldg. 2A, Rm. 106.